Retail Services
SIR30216 – Certificate III in Retail
This qualification is delivered on-site at Southern Cross and aims to provide students with the foundation knowledge and elementary skills required to work in a retail environment and provide assistance to customers and the community. The qualification is recognised as an entry-level qualification for employment in the retail services industry and provides opportunities to:
- Use a range of retail equipment and technology
- Create and maintain displays and perform stock rotation
- Provide client services— receive clients, make appointments and handle client inquiries and complaints
- Develop skills in advising and selling products
CAREER PATHWAYS
- Sales assistant
- Retail Assistant Food Products
- Retail Assistant (Office)
- Sales Administrator
- Supervisor
- Trainer
- Retail Store Manager
FURTHER YOUR SKILLS
- Certificate III in Retail Operations
- Certificate III in Retail Supervision/Business-to- Business Sales
