Retail (Certificate I)

This course provides students in Years 9 and 10 skills training required for front line team members in a variety of retail settings, industry sectors and business contexts.

Sample training units for this course:

  • Work effectively and safely in a service environment
  • Workplace communication to support customers
  • Personal work organisation

This is a 100 hour course and runs for one year. Students who complete a Stage 5 course in Year 9 will have the choice in Year 10 to complete:

  • an additional Stage 5 course OR
  • commence a Stage 6 Cert II course in Year 10

Choose another certificate